Remote Support

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    we are Kingborough's
    IT Department.
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  • Contact us now for a
    risk-free consultation.
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  • We’ll manage your network, so you can manage your business..Learn More
  • Frustrated by unsolved IT problems? Let Motivate IT help. Learn More
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IT Support

Your IT support team when you need it!
Our professional remote and onsite technicians can step in to assist with critical system issues, high level support, system migration, troubleshooting and other IT assistance.


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Cloud Services

Access your services securely and reliably from anywhere whilst reducing your costs and capital expenditure.
Virtual Infrastructure, Email Hosting, Offsite Backup, Email Security, Email Archiving and much more.

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Networking

Your connectivity is critical your organisation.
We can help with basic ADSL or NBN internet connectivity through to multi-site, long range wireless networks and anything in between.
Our technicians are passionate about networking technologies.

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Why Motivate IT?Motivate IT has the tools you need to manage your IT with ease.

Dedicated Support Portal

Your 24/7 IT Helpdesk. Easily access facilities to lodge support requests, track existing tickets and projects, view invoices and quotations.

Mobile Technicians

Multiple technicians with fully equipped services vehicles are available and on hand.

Dedicated Service Desk

Our service desk provides immediate access to a team of IT technicians that can help resolve support requirements sooner.

Remote Support

Our technicians can access your system remotely, quickly resolving and troubleshooting day-to-day IT system and user issues.

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Fully Equipped Workshop

Off-site repairs and upgrades for servers, workstations, laptops and any other technology. We use advanced diagnostics hardware and software to troubleshoot, fault find and provide data recovery services..

Cross Platform

It doesn't matter what you use, we support Windows, Linux, Apple Mac, Unix and just about anything else that you could possibly use.

Best of Breed Client Management System

We use the ConnectWise platform to ensure the highest level of service delivery to our clients.

24/7 Network Monitoring

Dynamic network monitoring for you network devices, servers, workstations, printers and just about anything else. Email and SMS alerts for any outages.

What Our Customers Said

  • Technology is becoming an increasingly important part of the day to day operations at Planet Max, we have been working with Motivate IT for some time now and it is great having our own “IT Department” on tap. They have been invaluable in assisting us to use technology to improve business processes and reduce costs.….., the added bonus is that they talk like normal people. We wouldn’t have it any other way! Live life to the Max!
    Ewan and Stephanie McKay
    Owners – Planet Max
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Latest From the Blog

Is Your Wireless Device Secure?

Written by Chris Bresnehan  /  Published on Tuesday, 17 May 2016
Urgent – Security update for Ubiquiti devicesOver the last few days we have seen an unusual number of reports about Ubiquiti devices being compromised and getting infected with a virus\worm. The virus\worm has been given the name SkyNet as it automatically infects all devices on a network. Skynet only affects Ubiquiti devices using outdated firmware. Motivate […] Read More ...

Motivate IT – Your Business IT Problem Solvers